General Office Security

Important Items About Security to Remember:

1. Do not lend your office key or access card to anyone.
2. Do not prop or hold open any entrance door.
3. Report suspicious activities to the property management office.
4. Report criminal activity directly to the Irving Police Department  (Dial 911) and then to the property management office.
5. Do not leave valuables in plain view in your vehicle or within your office.
6. Ensure that your suite doors are locked once your receptionist leaves for the evening.

The building has 24-hour security coverage.  After-hours access is controlled by an access card.  The building is open from 7:00 a.m. to 6:00 p.m., Monday through Friday and 8:00 a.m.-1:00 p.m on Saturday. It is closed on Sunday and all major holidays. One of Mandalay Tower's Security officers will be at the Security Desk located on the canal level or can be reached at (214)-673-9762 twenty-four hours a day, seven days a week to assist you and your visitors.

The following are some suggested procedures, which may reduce losses of personal and company property:

• All doors should be checked for proper working of locking mechanisms.
• Office keys and access cards should be issued on an “as needed” basis.  Employees should sign for keys as a control measure and be instructed never to loan their key to another employee for any reason.  Assign a responsible person to control keys.  If an employee is terminated, please report the employee’s name and card number to property management for cancellation.  If a suite door key is lost or stolen, you may wish to re-key your office doors by contacting property management.
• Receptionists are the first line of control to recognize a potential intruder.  It is important that they be responsible and properly trained.  Reception desks should never be left unattended while the office door is open for entry.  Receptionists should never leave their personal valuables unattended in the reception area.  Petty cash boxes and checkbooks should be secured in another location.
• Visitors, guests, and applicants for employment should not be allowed beyond the reception desk without an escort.  Arrange in advance with the property management office for after-hours visitors to the building, giving their name and the expected time of arrival.  Advise visitors of the current procedure for building entry during these hours.  Employees and visitors must be instructed when entering the building by use of access card not to let anyone else in.  Authorized persons should understand that they must, on each occasion, follow the proper entry procedure.
• Persons providing a delivery, pickup, repair, or service of equipment should be identified and escorted.  It may be advisable to appoint a person as coordinator of these functions.
• Report immediately to property management suspicious persons or activities.  Also report persons loitering in a public corridor, elevator, garage, rest room or stairway, as well as unknown persons in your leased space or persons trying the doors to other spaces.  It is important to provide a possible description and last known location of the suspicious individual to property management.  Actual criminal activity should be reported to the Irving Police Department (911) emergency number and to property management.
• Solicitors are not allowed in the building.  Please notify property management if approached by a solicitor.
• All business equipment of value on the premises, whether large or small, should be registered in a master file by serial number or marked permanently in some identifiable fashion.  Employees who use personal equipment for business should also personally mark or record serial numbers.  With accurate descriptions and identification, the police will be able to enter this information in the National Criminal Information Center Computer, accessible by all U. S. law enforcement agencies.  Tenants removing items from the building after normal business hours must have a letter of authorization from their supervisor and make arrangements with property management in advance.  Security has the authority to challenge anyone leaving the premises with items other than personal goods.
• Employees should keep purses and other items of value locked when not in their immediate control.  Do not leave small office equipment (calculators, recorders, etc.) visible on desks and tables in unoccupied offices.  It is important not to place purses under desks or on floors.
• Ensure that your suite doors are locked once your receptionist leaves for the evening.